- Communication: Intercultural, Interpersonal and Organizational
- Conflict Resolution & Negotiation: Principles and Application
- Critical Incident Management
- Employee Relations: Recruitment, Retention, Performance Appraisal, Motivation and more
- Ethics in Law Enforcement Management
- Fiscal Management, Budget Types & Process
- Human Resources: Development & Utilization
- Leadership: Personal and Professional
- Legal Issues in Management: Discipline, Termination, Affirmative Action, Harassment, and more
- Management versus Supervision
- Managerial Decision Making
- Managing Organizational Change
- Public Policy & the Role of Law Enforcement
- Resources Allocation and Management
- Revenue Profiles
- Strategic Planning: Techniques & Methodologies
- Working with the Media
NOTE: In addition, participants will prepare and present a project regarding a significant current management issue.
1.0 Management Roles & Responsibility
The student will demonstrate the ability to handle management roles and responsibilities.
1.1 The student will be able to perform the manager's responsibility for the development and utilization of human resources.
1.2 The student will demonstrate a knowledge of the culture that is created within police organizations in a changing, contemporary society and how to successfully manage within that culture.
1.3 The student will demonstrate the appropriate ability to relate with the news media and the manager's responsibility to divulge information to the public.
1.4 The student will demonstrate the ability to develop controls, including the establishment of standards, measurement of performance, and initiation of corrective action.
1.5 The student will demonstrate the knowledge of the budget process and its practical application as a planning and control resource.
1.6 The student will demonstrate the knowledge of how policy is formulated and how to implement it at the political, administrative, and operational levels.
1.7 The student will demonstrate the ability to collect and analyze data and make decisions using strategic planning methodology.
1.8 The student will demonstrate the ability to establish goals and objectives as they relate to performing the law enforcement mission.
1.9 The student will develop an improved awareness of different personal, organizational, and cultural value systems and their applicability to ethical behavior.
1.10 The student will develop effective interpersonal and organizational communications skills, including group facilitation
2.0 Personnel Management Skills
The student will demonstrate the knowledge of personnel management and the skills necessary for application.
2.1 The student will demonstrate the ability to manage career development as it relates to recruitment, retention, performance appraisal, termination, transfers, discipline, succession planning, affirmative action, and working relationships.
2.2 The student will be able to manage citizen complaints and personnel investigations.
2.3 The student will demonstrate the principles of negotiation and conflict resolution.
3.0 Leadership Styles & Decision Making
The student will demonstrate the use of leadership skills and their applications.
3.1 The student will learn the distinction between management and supervisory roles and leadership styles.
4.0 Organization & Management Development
The student will realize the effects of organizational change and leadership skills on employee motivation and productivity.
4.1 The student will participate in a process of self-evaluation of leadership style/behavior patterns.
4.2 The student will demonstrate the ability to manage stress and physical fitness.
4.3 The student will learn contemporary managerial practices and their law enforcement application.
4.4 The student will demonstrate the knowledge of societal change and the organizational implications.
5.0 Legal Responsibilities
The student will demonstrate the knowledge of management's legal responsibilities.
5.1 The student will know the legally defined rights of law enforcement employees.
5.2 The student will demonstrate the knowledge of the rights and limits of management and the law enforcement labor relations process.